Privacy Policy

At Klipp (also known as KlippinMedia or Klipp.in), we are committed to protecting your privacy and ensuring the safety of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect information through our website and services. By accessing or using our website, you agree to the terms of this Privacy Policy.

We encourage you to read this policy carefully and contact us if you have any questions or concerns.

1. Who We Are

Klipp is a digital media agency based in India, offering professional clipping services to content creators, influencers, brands, and agencies. We operate under the domain klipp.in and may also be referred to as KlippinMedia across digital platforms.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

This includes information you voluntarily provide to us when you:

Fill out forms on our website
Contact us via email, chat, or phone
Place an order or request a quote
Share project files or creative briefs

This information may include:

Full name
Email address
Phone number
Billing address or payment details
Project-related content (images, video files, links)
Social media links or credentials (if you give us access for posting)

2.2 Non-Personal / Technical Information

We may also automatically collect:

IP address
Browser type and version
Device type
Referring URLs
Pages viewed and time spent on the site
Cookies and similar technologies

This data is collected through third-party services such as Google Analytics and is used to improve website performance and user experience.

3. How We Use Your Information

We use the information collected to:

Communicate with you regarding your projects or inquiries
Deliver and manage clipping services
Process payments and send invoices
Improve our services and website functionality
Send you updates, promotional materials, or newsletters (if you opt in)
Analyze website traffic and optimize user experience
Comply with legal or regulatory obligations

Note: We do not sell, rent, or trade your personal information to third parties.

4. Legal Basis for Processing (For EU/EEA Visitors)

If you are located in the European Economic Area (EEA), our legal basis for collecting and using your personal information depends on the context in which it is collected. We process your data under the following lawful bases:

Contractual Necessity: To provide the services you request
Consent: Where you provide your explicit permission (e.g., newsletter)
Legitimate Interest: For improving our services and communication
Legal Obligation: Where required by law or authority

5. Sharing and Disclosure of Information

We may share your personal information with:

Internal team members and contractors who are directly involved in delivering your project
Third-party service providers, such as:
- Payment processors (e.g., Razorpay, Stripe)
- Cloud storage providers (e.g., Google Drive, Dropbox)
- Analytics and CRM tools
Legal or government authorities when required to comply with law, regulation, or legal process

All third-party vendors are required to handle your data with care and in compliance with applicable privacy laws.

6. Data Retention

We retain your personal information only for as long as necessary to:

Fulfill the purposes outlined in this policy
Complete your requested services
Comply with tax, legal, or accounting obligations
Resolve disputes or enforce agreements

If you request data deletion, we will remove your personal data unless legally obligated to retain it.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

Enhance site navigation and functionality
Understand usage patterns
Deliver targeted advertising (if applicable)

You can manage or disable cookies through your browser settings. Please note that some website features may not function properly without cookies enabled.

8. Your Rights and Choices

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction or deletion of your data
Object to certain uses of your information
Withdraw consent where processing is based on consent
File a complaint with a data protection authority

To exercise any of these rights, please contact us at: hello@klipp.in

9. Data Security

We take the protection of your data seriously. We implement appropriate technical and organizational measures to secure your personal information from unauthorized access, alteration, disclosure, or destruction. This includes:

SSL encryption on our website
Access controls and authentication for internal tools
Secure storage of project files
Regular security audits

However, no method of transmission over the internet is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

10. Third-Party Links

Our website may include links to third-party websites (e.g., YouTube, Instagram, Google Drive). We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before interacting with them.

11. Children's Privacy

Our services are intended for individuals aged 13 and above. We do not knowingly collect personal data from children under 13. If we become aware that we have inadvertently collected such data, we will take steps to delete it.

12. International Data Transfers

If you are accessing our services from outside India, please note that your information may be transferred to, stored, and processed in India or other countries where our servers or service providers are located. By using our services, you consent to such transfers.

13. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. Any modifications will be posted on this page with an updated "Effective Date". We recommend reviewing this page periodically.